Account Manager

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for an Account Manager to join our Brescia team. In this role, you’ll act as a strategic consultant to our restaurant partners, using data-driven insights and industry knowledge to lead their growth and strengthen our marketplace.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Account Management team. We oversee our restaurant brand relationships, acting as the primary link between Deliveroo and our partners in the Italian market to ensure mutual success and long-term loyalty.

Here’s what your day-to-day might look like:

Strategic Relationship Management: Manage a portfolio of restaurant brands, building lasting partnerships and acting as a trusted consultant for their digital growth.
Performance Analysis: Monitor and analyse portfolio performance, sharing data-led insights with partners to improve operational metrics and consumer satisfaction.
Commercial Negotiation: Negotiate contract terms and conditions to improve financial performance and enhance the Consumer Value Proposition (CVP).
Portfolio Strategy: Design and execute strategies to increase market share, financial health, and brand loyalty across your designated perimeter.
P&L Oversight: Take ownership of your portfolio’s P&L, identifying commercial risks and proactively capturing new revenue opportunities.

What You’ll Need to Thrive

Essential

Significant Account Management Experience: Proven experience in account management or sales, with a track record of building and maintaining long-term professional relationships.
Commercial Acumen: Strong understanding of P&L management and professional negotiation skills.
Data-Led Execution: Demonstrated experience using analytical tools and project management applications to guide best practices.
Strategic Growth Mindset: The ability to translate data into actionable plans that impact market share and financial performance.

Nice to Have

Industry Expertise: Experience within the Horeca, restaurant, or food market sectors.
Global Collaboration: Fluency in English to enable effective collaboration with our global teams.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!