End Date

Thursday 25 June 2026

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Behavioural Risk Manager (FTC)

LOCATION(S): Edinburgh (primary location), Bristol & London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our hub locations.

About this opportunity

At LBG, we define behavioural risk as the habitual patterns of behaviour that may lead to future issues or poor outcomes for the group. Our reviews aim to identify what is driving these behavioural patterns and, in doing so, enhance the effectiveness of preventative measures such as controls and policies.

As a Behavioural Risk Audit Manager, you’ll lead and support delivery of high-quality behavioural risk reviews with relative autonomy, harnessing a deep understanding of business strategy/priorities, behavioural drivers and risks. You’ll also contribute to innovating the methods we use to enhance the insight and value we can bring.

You’ll support the ongoing development and improvement of the wider function through a strategic and integrated behavioural risk focus, and effective cross-function collaboration.

Day to day activities:

Lead the delivery of high quality, impactful and timely applied social/behavioural research to identify and mitigate risk, considering various internal and external perspectives. This may include:

Choosing appropriate research methods for data collection and analysis.

Providing advice and guidance on conducting ethical research.

Managing and conducting analysis of qualitative and quantitative data.

Reporting, presenting, and disseminating clear, concise, and actionable insights.

Providing advice and coaching to ensure delivery of high-quality research materials.

Identifying key lessons and suggestions to support continuous improvement.

Prioritising tasks across the delivery team effectively to ensure timely and valuable delivery.

Manage the development and validation of behavioural management actions using evidence-based practice and knowledge of effective behavioural interventions.

Champion colleague growth and development through coaching, guidance and effective delegation to achieve collective goals.

Support senior colleagues build significant collaborator relationships across the Group whilst making your own connections.

Connect behavioural risk insights with Group and Business Unit strategy.

Proactively suggest & deliver improvements in current processes by being bold.

Actively role model the Group’s values and behaviours.

Put the team first by coaching with purpose, being present with the team and openly communicating expectations.

Freely share insight and timely, direct, effective feedback that gives to the success of the delivery plan and leaves a positive, sustainable impact on the function.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

You may be a good fit if you have:

Qualifications & Technical Expertise

An advanced degree (Master’s or PhD) in Organisational Psychology, Organisational Behaviour, Behavioural Science, or a related field

Experience in applied research within organisational behaviour or culture, with demonstrated experience in research design and methodology

Proficiency in hypothesis testing and both qualitative and quantitative methods, including causal inference

Insight Generation & Application

Ability to synthesise complex data into clear, actionable insights

Experience translating behavioural science into practical, risk-based recommendations

Ability to balance analytical rigour with pragmatic decision-making, particularly in ambiguous contexts

Delivery & Stakeholder Engagement

Strong project management capability, including leading end-to-end engagements (planning, collaborator coordination, and delivery against timelines)

Excellent communication skills, with the ability to engage and influence a range of collaborators

Ability to navigate sensitive topics with subtlety while maintaining analytical integrity

Collaboration & Leadership

Effective people management skills, including coaching, setting clear direction, and fostering collaboration

Track record of delivering high-quality outcomes through others in complex environments

Strong candidates may also have:

Experience conducting audits or behavioural reviews aligned to IIA Topical Requirements for organisational behaviour

Experience working within financial services, either directly or in a consulting capacity

Familiarity with AI-assisted research tools and their application in behavioural analysis

Experience designing, implementing, and evaluating behavioural change interventions within organisational settings

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

30 days’ holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.