Capgemini Invent

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Your Role

As a content strategist, you will be joining our growing Digital Excellence team. We are all passionate about user-centred design, critical thinking, problem solving and designing and building digital services and products.

You will shape the strategic direction, maturity, and impact of content across our UCD capability; leading teams, developing capability, and embedding high-quality, inclusive content practices across complex digital programmes.

What You'll Do

Content strategy & planning

Develop content frameworks, messaging hierarchies, tone of voice guidance, and editorial standards
Define end to end content strategies aligned to business goals, user needs, and brand principles
Lead content audits, gap analyses, and roadmap creation
Establish content governance models, authoring workflows and approval processes
Integrate responsible and sustainable AI content creation into workflows

Deliver user-centred products and services

Set clear content vision and direction across end-to-end journeys
Ensure research, analytics, and service data is used continuously to improve content
Champion accessibility, inclusive design, and standards compliance

Working with clients and growing our business

Build trusted relationships with senior client stakeholders
Lead and contribute to bids, proposals, and pitches
Ensure content design work is well scoped and resourced
Support thought leadership and proposition development
Leading our teams
Lead, mentor, and coach designers, fostering a culture of collaboration, innovation, and continuous improvement
Recruit, develop, and retain top content professionals aligned with business needs, ensuring growth of the Content Design capability
Support us in nurturing the design community through training, events, and capability development initiatives

Your Profile

Experience in hands-on delivery and team leadership, ideally within a consulting or agency environment
Confident working with content in agile, iterative environments and collaborating closely with technical and delivery teams
Proven experience managing and leading designers
Strong stakeholder and client management skills, with experience presenting to and influencing senior audiences
Proven track record of developing and growing design talent, fostering a high-performing and inclusive team culture
Experience establishing and refining UCD processes from shaping the strategy to scaling and improving ways of working
Experience using AI tooling such as Claude, ChatGPT

What You'll Love About Working Here

Work as part of a collaborative, cross-disciplinary design community shaping digital transformation for major public and private sector clients
Play a central role in growing our design capability and influencing the future of design at Capgemini Invent
Access to ongoing training, certifications, and professional development opportunities
A hybrid working model that promotes flexibility, balance, and collaboration

Need To Know

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
Declare they have a disability, and
Meet the minimum essential criteria for the role.
Please opt in during the application process.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing. 

Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.
 
We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.
 
In order to commence a role with Capgemini UK plc you will be required to provide documentary proof prior to joining the Company that you are entitled to live and work in the UK.
 
More information is at available at: https://www.capgemini.com/gb-en/service/invent/