The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in managing employee data, including contract administration, benefit data administration, and archiving personnel documents in Workday, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

Full Employee Lifecycle Management: Facilitate all end-to-end HR processes, including onboarding, contract processing, internal movements, and offboarding.
Talent Acquisition Support: Coordinate back-end recruitment logistics such as candidate screening, interview scheduling, and background/reference checks.
HR Data & Systems Administration: Maintain the Workday HRIS with a high degree of accuracy, managing master data, time registration, and digital document workflows (e.g., DocuSign).
Benefits & Compliance: Administer leave, travel expenses, and employee benefits while ensuring all personnel files are correctly archived and audited.
Training & Performance Support: Manage documentation for competencies, training courses, and performance reviews, including the issuance of official employment certificates.
Process Improvement & Reporting: Generate data reports and collaborate on the creation or review of Standard Operating Procedures (SOPs) to ensure continuous HR process alignment.

What you’ll bring

Educational & Professional Foundation: Holds a Bachelor’s degree in HR, Psychology, or a related field, backed by at least 2 years of comprehensive experience in HR operations or shared services.
System & ERP Expertise: Demonstrates proven technical skill in managing ERP systems and databases; while not mandatory, hands-on experience with Workday is a significant competitive advantage.
Data Lifecycle Mastery: Proficient in managing the end-to-end employee lifecycle, with a specific focus on onboarding, talent administration, and master data management.
Analytical & Reporting Skills: High proficiency in Microsoft Excel and the ability to translate complex statistical data into actionable insights and structured reports.
Operational Excellence: A structured and systematic worker who prioritizes data accuracy, meets strict deadlines, and maintains a high degree of confidentiality and integrity.
Communication & Collaboration: An effective communicator capable of navigating a multicultural environment, resolving conflicts, and collaborating proactively with global stakeholders.
Knowledge in Basic Payroll is a plus

Other Details

Schedule: Mon-Fri, 3pm-12am MNL/8am-5pm CET
Set-up: Hybrid, 3 days RTO & 2 days WFH
Must be amenable to work during holidays and weekends when needed.

What we offer

Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon!

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