About the role

Amazing infrastructure isn’t the only thing that gets built here. Incredible careers do too. Join Balfour Beatty as an Accounts Receivable Team Member in Newcastle and build something to be proud of.

Support the working capital of the business through ensuring invoices are raised in an accurate and timely manner and cash is allocated to invoices promptly enabling recognition of actuals collected.

What you'll be doing

The effective and efficient Cash receipting and allocation recording of transactions and associated documents in a high volume, target driven, customer centric Shared Service operating environment

Raise a high volume of invoices daily in adherence with 24 hour service level agreements (SLA)

Input a high volume of receipts daily in adherence with departmental SLA metrics

Ensure accurate recording of receipts/invoices raised to ensure internal controls are robust

Deal with a high number of queries ( both telephone and written)

Daily investigation into unapplied / unidentified cash receipts ensuring items are followed up in a timely manner, recorded accurately and actioned in line with SLAs

Respond to and resolving complex invoice queries from the business and colleagues within the shared service centre.

Assist with User Acceptance Testing for new business solutions & transitions as required

Support ½ year and full year end audit process, providing information in a timely manner to ensure the business complies with the timetables set forth.

Contribute to the analysis of processes and controls, suggesting improvements to drive efficiency and effectiveness of the department.

A ‘My Contribution’ mind-set with ability to drive through change – deliver annual “my contribution” project)
- Identify key issues and trends which may require long term action planning
- Assist with Root Cause Analysis and drive process improvements
- Engage with line management and team to drive improvements and to achieve Right First Time
- Identify controls improvements and areas of risk reductio
- Assist with the standardisation of business processes

Build effective relationships with customers and internal stakeholders through regular communications

Ability to navigate Accounting systems confidently

Provide exceptional customer service to external and internal customers ensuring queries are dealt with in line with internal time frames

Business partnering with colleagues within Newcastle and site based colleagues to explain issues and resolve effectively.

Understanding VAT and the importance of correct application of VAT laws in Accounts Receivable

Support the process of ensuring all key processes are documented via a DTP (Desktop Procedure Document) and uploaded to relevant system.

Ensure workloads are completed to high quality within agreed deadlines and targets

Understand the key KPIs/SLAs and priorities for self and own team

Engage positively in team meetings & team huddles

Who we're looking for

The following qualities are essential:

Achieved an A-C grade in Maths, English and IT at GCSE or the equivalent

Able to effectively manage time and deliver against deadlines, setting own goals and being proactive in seeking and driving improvements

Organised and proactive – Process Improvement mind-set

Excellent telephone manner and customer service skills

Positive and proactive approach to all aspects of work

Have excellent communication skills and the ability to deal with all levels of people in the organisation

Excellent team player, able to work as part of different size teams but also independently where required

Excellent skills in excel in able to analyse data and suggest improvements

Flexible in approach to work, recognising patterns of work and being able to proactively support full department

Excellent attention to detail and accuracy with data inputting and reporting.

The following experience are desirable:

Working towards AAT Level 2 or other professional exams e.g. CIMA, ACCA, ICM.

Excellent working knowledge of multicurrency ERP system (preferably Oracle)

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.

25 days paid annual leave (pro rata)

Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave

Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

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