Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more

about us

.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: PwC India is seeking a skilled LLM Observability & Performance Test Engineer to monitor, troubleshoot, and optimize AI-powered applications. This role is crucial for ensuring our large language model systems are performant, reliable, and
cost-effective in real-world scenarios by combining robust performance engineering practices with specialized LLM observability techniques.

Responsibilities:

Design and Execute Performance Tests: Develop and implement comprehensive test plans and scripts to evaluate the performance, scalability, and stability of LLM applications under various loads. Implement LLM Observability: Instrument LLM applications to capture rich telemetry data, including prompts, responses, token usage, latency, and error information, using specialized tools and frameworks like Datadog, LangChain, or OpenTelemetry. Monitor and Analyze Metrics: Track key performance indicators (KPIs) such as response time, throughput, cost per query, accuracy, and resource utilization using real-time dashboards and monitoring systems.Identify and Mitigate Bottlenecks: Analyze performance test results and production data to pinpoint performance bottlenecks, errors, and potential issues (e.g., high latency in RAG pipelines) and collaborate with development teams onoptimization.Conduct Automated Evaluations: Implement automated quality checks and evaluations (e.g., hallucination detection, toxicity classifiers, relevance scoring) to continuously assess model output quality.Troubleshoot Production Issues: Utilize tracing and logging data to quickly diagnose the root cause of issues in complex LLM workflows and agentic applications.Ensure Security and Compliance: Monitor model behavior for potential security risks, such as prompt injections or sensitive data leaks, and ensure compliance with data protection regulations.Optimize Costs: Track and manage token usage and computational resource consumption to ensure cost-effectiveness and alert teams to potential budget overruns.Collaborate and Report: Work closely with data scientists, ML engineers, and QA teams to provide actionable insights and recommendations for model fine-tuning and system architecture improvements.

Mandatory skill sets:

Seeking a skilled LLM Observability & Performance Test Engineer to monitor, troubleshoot, and optimize AI-powered applications. This role is crucial for ensuring our large language model systems are performant, reliable, and cost-effective in real-world scenarios by combining robust performance engineering practices with specialized LLM observability techniques.

Strong knowledge of performance testing methodologies and load testing tools such as JMeter, LoadRunner, or Gatling.Familiarity with the unique challenges of LLMs, including non-determinism, hallucinations, and prompt sensitivity.Experience with LLM observability platforms and tools (e.g., Datadog LLM Observability, Arize AI, Langfuse) is highly desirable.Proficiency in programming/scripting languages (e.g., Python, Java).Excellent analytical problem-solving, and communication skills.

Preferred skill sets:

• Relevant certifications in LLM Observability & Performance Test Engineer are a plus

• AppDynamics, DataDog is an added advantage

Years of experience required:

3+ to 7 years

Education qualification:

B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering, Master of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Troubleshooting

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

July 2, 2026