Job Description

POSITION TITLE: Senior QA Test Engineer

REPORTING TO: Associate Director

REPORTING LOCATION: Bengaluru

WORKING LOCATION: Bengaluru

SUMMARY OF POSITION AND OBJECTIVES:

We are looking for a detail-oriented and proactive QA Engineer with 5-7 years of experience in testing Microsoft Dynamics 365 CRM solutions. The ideal candidate will have strong expertise in manual testing as well as automation testing and API testing. The ideal candidate will work closely with developers, DevOps, and business analysts to ensure the delivery of high-quality CRM solutions that meet functional and performance expectations.

Job description:

Design, develop, and execute test plans and test cases for Dynamics 365 CRM modules (Sales, Service, Marketing), model driven apps and canvas apps.
Perform manual testing of CRM customizations, workflows, plugins, and integrations
Develop and maintain automated test scripts using Playwright, Selenium, or similar frameworks
Conduct API testing using tools like Postman, or similar platforms
Validate CRM integrations with external systems and ensure data consistency
Collaborate with developers and DevOps to support CI/CD pipelines and deployment validations
Participate in Agile Scrum ceremonies including sprint planning, daily stand-ups, review and retrospectives
Identify, document, and track defects in Azure DevOps
Perform regression, functional, integration, and user acceptance testing (UAT)
Analyse test results and provide actionable feedback to the development team
Maintain comprehensive test documentation and contribute to QA best practices
Preferred Experience:

Experience with Azure DevOps Test Plans or similar test management tools
Exposure to Power Platform (Power Automate, Power Apps)
Familiarity with performance testing tools and techniques
Understanding of CRM data models and business processes
Experience with model-driven apps and canvas apps
Familiarity with CI/CD pipelines and deployment coordination
Excellent analytical, communication, and documentation skills
Profile description:

An ideal candidate would be someone who:

communicates clearly and effectively in verbal as well as in written communications.
has a strong sense of ownership and ability to follow tasks through to completion.
works seamlessly within a team as well as manage individual tasks.
Familiarity with agile methodologies and DevOps culture.