Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.

Job Description

Technical System Support and Maintenance:

Assist with the provisioning and re-provisioning of LMR (Land Mobile Radio) assets, including non-first responder radios and APX Next feature sets, for public safety operations.
Support the current ASTRO 2024.HS system, including system optimization, and technical support for warranty efforts related to technology refresh and upgrades.
Perform programming of ASTRO radios and possess a detailed understanding of Motorola RSS/CPS software to program both subscriber and infrastructure equipment.
Provide technical support for specialized systems and product applications, including troubleshooting software-driven electronics, provisioning communication system infrastructure, and performance optimization of RF and Broadband architecture (e.g., legacy analog, advanced digital P25, and data infrastructure).
Program, configure, optimize, test, and document complex communications systems.
Deliver everyday maintenance, troubleshooting, and repair of Motorola Land Mobile Radio Products, specifically state-of-the-art Astro 25 trunking equipment.
Assist with backhaul and ethernet interfaces.
Collaborate with cross-departmental technicians on the Astro System.
Deliver working knowledge of Infrastructure Technologies, including Motorola Astro 25 cores, MCC console line, and third-party networking equipment.

Customer Interaction and Reporting:

Provide customer training on Motorola Land Mobile Radio Products.
Communicate concepts, recommendations, and strategies clearly to customers and internal Motorola teams.
Possess a detailed understanding of Motorola systems to assist in the design, troubleshooting, and maintenance of Motorola's product lines.
Assist indirectly with warranty reporting efforts.
Provide weekly reports on activities and accomplishments.

Candidate Requirements:

Strong networking skills is a plus
Understanding of IA systems and group policies in a network administrative position.
Proficient with Microsoft Office products and Motorola Radio Service Software products.
Must have excellent communications skills and always present a professional image.
Must be a U.S. Citizen and able to obtain background clearance as required by government customer

Travel/Location/Hours:

LMR Technicians will be available M-F for an 8-hour day with the schedule to be determined by the customer's Radio Services Manager.
Technicians will perform work following the Government and Motorola Solutions holiday calendar.
Non-government holidays and PTO will be notified to the customers Radio Services Manager with reasonable notice.
Candidates must be based within 1 hour from a major international airport and 29 Palms.
MUST be willing to travel by air up to 25% of the time and be a self motivator.

#LI-CC1

Target Base Salary Range: $65,000 - $75,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

3+ years experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, IT Systems, ASTRO, or Military experience
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.