Mid Market Team Lead – Dubai

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Mid Market Team Lead to join our Dubai team. In this role, you’ll help us grow and support our mid-market restaurant partners—from local gems to national chains—by leading a high-performing team of consultants who use data to drive partner success.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Account Management team. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our partners.

Here’s what your day-to-day might look like:

Lead and Coach: Manage and develop a team of Account Managers, setting clear priorities and performance expectations to help them reach their full potential.
Segment Strategy: Define and own the growth strategy for the Mid Market segment, identifying risks and opportunities to stay ahead of the curve.
Commercial Negotiation: Get hands-on with top-tier or complex partner negotiations, ensuring we secure the best outcomes for both Deliveroo and our partners.
Drive Tool Adoption: Empower your team to sell and implement Deliveroo’s suite of tools and features to help partners optimise their business.
Operational Excellence: Drive consistency across your portfolio through regular performance reviews and the scaling of best practices across the team.

What You’ll Need to Thrive

Essential

Leadership Experience: Significant experience in a commercial role, including a proven track record of managing and developing complex teams.
Market Expertise: A strong understanding of restaurant marketplace dynamics and the drivers that lead to partner growth.
Commercial Acumen: A sharp commercial mindset with the ability to guide high-level negotiations and strategic growth discussions.
Data-Led Decision Making: A highly analytical approach to performance management, using data to inform segment-wide decisions.
Stakeholder Management: Exceptional communication skills with the ability to influence cross-functional teams and external partners at all levels.

Nice to Have

Experience operating within the UAE or Middle East restaurant and food-tech landscape.
A background in scaling sales or account management processes in a high-growth environment.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!