Multi-Site Manager - Editions

Location: North London Sites

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Site Operations team powers the physical side of our marketplace through HOP (our rapid grocery delivery service) and Editions (our network of delivery-only kitchens). From launching new sites to ensuring operational excellence across markets, we combine retail and hospitality expertise with operational rigour. If you thrive in hands-on environments and want to help redefine how food and groceries reach customers—come join us on the ground.

We’re looking for a Multi-Site Manager to join our North London team. In this role, you’ll drive high-level performance across multiple delivery-only kitchens, holding site teams accountable for operational excellence and profitability.

Get to know our Site Operations team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the Editions team. Editions are the world’s first delivery-only kitchens, providing industry-leading brands with an end-to-end solution to reach customers in high-demand areas.

Here’s what your day-to-day might look like:

Lead and empower site teams across 1–4 locations, coaching Site Managers to achieve company goals while fostering a culture of development and resilience.
Own the P&L and financial health of your sites by forecasting yearly costs, managing Opex, and optimising labour efficiencies to maximise profitability.
Drive operational excellence by monitoring real-time KPIs and ensuring all sites consistently meet or exceed delivery and satisfaction targets.
Uphold rigorous compliance standards, overseeing weekly Health & Safety audits and ensuring all sites adhere to food safety and legal regulations.
Cultivate partner relationships with leading restaurant brands, using data-driven insights to resolve issues and improve their performance within our kitchens.
Manage the full people lifecycle, from recruiting and onboarding new talent to managing complex HR cases and identifying progression pathways for your team.

What You’ll Need to Thrive

Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:

Significant management experience within the food and beverage or restaurant industry, ideally overseeing multiple locations.
Proven ability to manage P&L and influence commercial KPIs to grow order volume and market share.
Strong leadership capability with a track record of recruiting, training, and developing high-performing teams.
Deep understanding of compliance, including Food Safety, Health & Safety, and local authority regulations.
Adaptability and resilience to thrive in a fast-evolving environment where "standing still" isn't an option.
Technical proficiency in using data (e.g., Looker, G Suite) to inform decisions and drive operational improvements.
Valid Driving Licence and the willingness to travel between various North London sites.

Our Interview Process

Step 1: Apply
Apply for any role you’d like to be considered for. We’re looking forward to hearing from you.
Step 2: Online assessment
If your application is successful, you’ll receive an assessment from our AI hiring assistant, Maki People.
Step 3: Initial conversation
If you’re successful at the assessment stage, one of our Recruitment team will get in touch to talk through your experience.
Step 4: Final Onsite interview
If we decide to move forward, you’ll be invited to an onsite interview with one of our Regional Managers.

Why Join Us?

We’re food lovers, problem solvers, community organisers and more. All energised with an entrepreneurial, relentless spirit which helps us do big things as a team.

In Operations, you’re at the heart of our marketplace — working directly with customers, riders and partners to keep Deliveroo moving.

🔧 See the impact of your work in real time: Solve problems as they happen, turning challenges into positive experiences.
🌱 Grow through doing: Develop leadership skills in a fast-paced environment with real opportunities to step into senior management.
🤝 Be part of a tight-knit culture: Work collaboratively in an environment that values support, ownership, and resilience.

What We Offer

Free monthly Friday lunch on Deliveroo
25 days’ holiday (with increases based on service)
Career development and access to learning opportunities
Life assurance and wellbeing support
Access to great discounts and Free Deliveroo Plus

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!