About the role

Our work matters to millions. It’ll matter to you too. Join our Highways team as an Office Manager on the A66 Site Compound in Penrith, Cumbria and you’ll be a big part of fascinating, complex, varied and meaningful work.

To provide a range of administration support to the project team and responsible for the effective management of office facilities and supporting administrative resources.

What you'll be doing

Develop, implement and administer office management processes and systems to ensure the efficient and effective day-to-day running of the office.

Manage desk allocation to optimise space utilisation and support team requirements.

Oversee and administer booking systems for meeting rooms and EV chargers.

Manage and coordinate the office cleaning team to maintain a safe and professional working environment.

Arrange ad hoc hotel accommodation and travel bookings as required.

Organise and coordinate on-site events and activities.

Ensure full compliance with all security protocols and Health & Safety requirements.

Procure office supplies and maintain adequate stock levels, ensuring timely replenishment.

Monitor office equipment to ensure it remains fully operational, escalating and resolving faults with internal or external providers as required.

Ensure statutory, safety and communication notices are displayed, accurate and up to date.

Undertake additional ad hoc duties as required to support the wider team and operational needs

Act as the first point of contact for visitors, providing a professional and welcoming front-of-house service.

Manage reception activities including greeting visitors, issuing passes and ensuring adherence to site security procedures.

Handle incoming calls, emails and enquiries, directing them appropriately and in a timely manner.

Maintain reception area standards, ensuring a clean, organised and professional environment at all times.

Coordinate visitor bookings and meeting arrangements, supporting a positive experience for all guests.

Demonstrate and promote Balfour Beatty Values in all activities.

Maintain a relentless focus on Zero Harm and contribute to a safe working environment.

Support the delivery of Highways Sustainability initiatives and objectives.

Who we're looking for

The following qualities/experience are essential:

Experience in managing a busy office environment

Highly organised and able to work on own initiative

Strong communicator able to communicate confidently with all levels of colleagues within the business

Excellent team working skills and able to build relationships at all levels

Ability to work well under pressure and to tight timescales

Very strong customer focus

Good IT Skills including Microsoft Office (Excel, Word and PowerPoint)

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty’s Highways business delivers major schemes including motorway upgrade programmes, complex national infrastructure projects and regional investment programme works for National Highways. We have a strong orderbook and a positive pipeline of opportunities, we put the road user, at the heart of everything we do. We work safely, reduce carbon emissions and added social value to the communities within which we work.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

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