At Wise, we’re building money without borders, for people with and without borders. Our goal is to build the best financial product for moving, holding, spending, and managing money safely, whether you live an international life or not.

Millions of customers trust Wise with their money. That trust depends on more than fast payments or low fees. It depends on protecting people from fraud, scams, and account takeover, and helping them feel safe using the product every day.

Wise has strong Trust & Safety products and controls. What we do not yet have is a clear, consistent external narrative that explains how we protect customers and why Wise should be trusted as a security-first financial product.

We are hiring a Product Marketing Manager to change that.

This role exists to define and drive Wise’s external perception as a leader in fraud prevention, security, and customer protection. It is not about polishing press releases. It is about turning real product work into clear, credible stories that customers, regulators, and and the wider industry can understand and trust.

You will sit inside the FinCrime and Trust & Safety product organisation, with a dotted line into Marketing. You will work closely with Product, Design, Research, Analytics, PR, and Brand to ensure Trust & Safety is visible, understandable, and differentiated.

What you’ll be doing

You will own how Wise shows up externally on Trust & Safety.That means defining the narrative, deciding what matters, and making it real.

You will:

Define and drive Wise’s Trust & Safety positioning, grounded in real product controls and outcomes
Turn complex fraud and security systems into clear, honest messaging that customers understand
Shape how Trust & Safety shows up across external surfaces, including product launches, education, campaigns, and industry narratives
Work with Product and Design so Trust & Safety launches ship with a clear external story by default
Partner with Marketing and PR to amplify product-backed narratives, not abstract claims
Identify where Wise should lead, where we should follow, and where we should stay silent
Measure whether Trust & Safety messaging actually changes customer understanding, trust, or behaviour
This is a hands-on role. You will write, test, ship, learn, and iterate.

What makes this role different

This is not a generic Product Marketing role. You are not joining a mature narrative. You are expected to help create it.

You will:

Build a Trust & Safety positioning roadmap from scratch
Make judgment calls about what Wise is willing to stand behind publicly
Push the organisation to explain its work clearly, even when it is uncomfortable
Balance ambition with credibility. No security theatre. No empty claims

If you like owning messy, high-impact problems and turning them into something real, this role is for you.

What we’re looking for

You likely have

Experience shaping product positioning in complex or regulated domains
A track record of turning real product capabilities into clear external narratives
Strong writing and storytelling skills, with high standards for accuracy
Comfort working with data, research, and metrics to validate impact
Experience influencing product, design, and marketing teams without formal authority

You are

An innovator who sees gaps and wants to fill them
A driver who pushes work forward rather than waiting for direction
Ambitious about impact, not just output
Hands-on, pragmatic, and persistent
Comfortable owning outcomes, not just deliverables

Experience in fintech, security, fraud, or Trust & Safety is a strong plus, but not required if you can demonstrate the right mindset and skills.

What success looks like

Customers understand how Wise protects them
Trust & Safety launches consistently include a clear external story
Wise is recognised externally for its approach to fraud and customer protection
Trust & Safety messaging measurably improves trust, comprehension, or behaviour

What’s in it for you

The opportunity to define Wise’s external Trust & Safety narrative from the ground up
Real ownership and influence in a critical, high-stakes domain
Close collaboration with senior Product, Design, and Marketing leaders
Competitive compensation, including RSUs
Flexible working and strong benefits
The chance to work on problems that genuinely protect people

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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