Our Product Compliance & Risk (“PC&R”) team in APAC is at the forefront of navigating some of the world’s most dynamic regulatory landscapes. As we continue to scale our footprint across Asia-Pacific, we need a dedicated Operations Manager to ensure our regional engine runs smoothly, stays aligned with global standards, and delivers on our mission for customers in the region.

We’re seeking a highly organized, process-oriented professional to manage and support the operations for our APAC PC&R function. This role involves maintaining and improving the regional processes and systems that allow our Product teams to operate compliantly and efficiently.

Your Mission:

Reporting to the PC&R Head of Operations, you’ll be the operational go to person for the APAC PC&R team. Your mission is to drive regional accountability, streamline compliance reviews, ensure our quarterly planning is synchronised across both regional needs and global initiative and help to coordinate PC&R’s quarterly committees.

Key Responsibilities:

Manage the end-to-end regional review cadence. You will maintain and improve the process to ensure that APAC-specific product launches and updates are reviewed for compliance and risk with high velocity and clear stakeholder accountability.
Help execute and refine core PC&R processes within the APAC region, with a specific focus on issues management. You’ll ensure regional risks are identified, tracked, and resolved in a timely manner.
You will help align and coordinate APAC’s PC&R committed initiatives with both the global PC&R roadmap and regional product goals to ensure we are working on the most impactful tasks.
Own and operate the internal rituals that keep our APAC team connected and high-performing.
Work closely with the Global Ops team to ensure APAC-specific documentation, meeting outcomes, and regulatory insights are captured within the central knowledge base.
Help to coordinate and hold stakeholders accountable towards PC&R’s quarterly committee meetings in the region.

Qualifications

A bit about you:

Organized & Detail-Oriented - You are a natural at project management. You can juggle regional priorities without losing sight of the small details that matter in a regulated environment.
Process Oriented - You don't just follow a process; you look for ways to make it better. You are passionate about efficiency and building workflows that save people time.
Great Communicator - You understand (or are eager to learn) the nuances of operating in the APAC region and can communicate effectively with stakeholders from diverse cultural and professional backgrounds.
Tooling Experience - Proficient with JIRA & G-Suite, you are comfortable using JIRA to track complex workflows and G-Suite to communicate data and project updates clearly.
Resilient & Proactive - You thrive in a fast-paced environment and are comfortable taking the lead to solve problems before they escalate.

Nice to Have:

Product compliance experience in financial services
Prior product operations or project management experience

Additional Information

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