Rethink is looking for an energetic, articulate, and experienced Product Trainer to join Rethink's Client Success team to deliver an excellent training experience for our clients. The Product Trainer will deliver Rethink product training to customers, employees, and partners in both virtual and onsite environments. You will be a subject matter expert and technical evangelist for Rethink product(s) and the commercial real estate domain.

What You’ll Do

Redefine internal training content, and deliver curriculum for Rethink Employees during onboarding and continued education
Build and scale product training program to ensure effective client adoption of Rethink across all client profiles
Ensure new Rethink clients are successfully trained and onboarded by delivering Rethink training in a virtual and classroom environment
Work collaboratively with Sales and Client Success departments by providing support in addressing technical questions for clients
Build and scale Rethink’s training program from the ground up to ensure effective adoption of Rethink across all use cases
Stay up-to-date on the latest product updates from our partner, Salesforce.com

What We’re Looking for in You

Ability to operate effectively in a fast-paced, team environment
Extremely organized, methodical and analytical, and able to navigate customer situations through creative and adaptive approaches
Strong understanding of different learning styles and ability to translate this into appropriate training methods to ensure information retention and application by clients
Strong technical acumen; ability to learn technical products quickly and work effectively with both technical and non-technical individuals
Customer oriented with strong communication skills
Outstanding team-collaboration with Client Success to ensure training and client progress is clearly communicated with associated team members
Capability to learn and think creatively
Ability to travel as needed (up to 20% per month) to deliver training, mostly in North America, but there may be some opportunity for international travel
TOP NOTCH PRESENTATION SKILLS
A strong desire to be in a start-up culture and a willingness to go the extra mile

Qualifications

What Skills and Abilities Would Make you a Great Fit?

Experience training internal (employees) and external (customers and partners) stakeholders on how to administer, configure, and adopt SaaS products
Operational experience developing and maintaining training philosophy, curriculum, classrooms, quizzes, certifications, etc.
Salesforce.com expert
Commercial Real Estate domain expert

Additional Information

Company Benefits

Competitive base salary with company units
Company health benefits coverage and an HSA option
Career development opportunities
Unlimited paid time off and paid holidays
Fun, collaborative and hard-working environment
Open, dog friendly and eco-conscious office space in East Austin
Free parking
Casual attire
Free snacks and refreshments (beer and kombucha on tap)
Quarterly Town Hall off-sites
Opportunity to be involved in employee advisory board to help guide direction of the company
Team outings and volunteer events

If this position sounds like you, and you want to join a team of bright individuals who love what they do, please fill out the survey, apply below, and please include your resume.

https://www.cindexinc.com/users/ciims/processes/surveyInfo.php?USER_ID=45952&COMPANY_CODE=SQ1O0sNkl0&h2=1541705328

Applications without the survey and resume will not be considered.