Program Manager, ML Data Operations

Scandit POLAND

Imagine the What. Build the How.

Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication, or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us as we continue to expand, grow, and innovate, and help take Scandit to the next level.

About the role

As a Program Manager, ML Data Operations, you will be the steward of the operational quality that enables the reliability and performance of our advanced visual intelligence products. Embedded in the Data Team and working closely with product managers and engineering, you’ll shape how we build and execute operational processes, annotation work, and quality measurements of the real-world product performance. Your work will ensure that operational quality is visible and transparent to enable decision-making and a superior customer experience.

What you will do

Own operational quality within the data team
Establish and maintain a single source of truth on quality metrics for all stakeholders
Design and maintain annotation and QC frameworks, including failure categories and review processes
Establish a real-world performance measurement, balancing accuracy and resources
Monitor and document the performance of external suppliers and contractors
Create and evolve operational playbooks and SOPs to make sure processes are efficient and effective
Support product, operations, engineering, and customer success with clear quality narratives, explain quality implications of decisions, and trade-offs

Who we look for

5+ years of experience in a quality role on production-grade deployment
Strong analytical and statistical thinking
Proven experience designing and improving end-to-end workflows and SOPs
Hands-on, detail-oriented working style and willingness to dive into concrete data, images, and human annotations
Excellent written and verbal communication skills, including explaining quality concepts to non-experts
Proven track record of influencing without formal authority in cross-functional, multi-stakeholder environments
High comfort with ambiguity, evolving products, and balancing rigor with speed and practical constraints

Nice to have

Experience working with annotation vendors, BPOs, or freelance workforces
Familiarity with computer vision or ML data pipelines

The good stuff Here are just some of the reasons why people choose to build their career at Scandit:

We are certified as a “Great Place to Work” in 7 countries!
Smart, people-first culture
Flexible, office, hybrid or home working
Innovation hackathons
Global team outings
Festive/end of year all company celebrations
Your birthday off
Learning and development opportunities
An attractive individual equity plan in a high growth company
Top notch tech pack to enable you to do your most productive work
Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw, Boston and Tokyo
As well as specific benefits related to the location you are joining

At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.

All qualified applicants will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed.

“Everybody is welcome here” - Is a celebrated component of our DNA.

At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all.

All qualified applications will receive consideration for employment without regard to race, color, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed.

We help you capture every opportunity. www.scandit.com

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