·Responsible for the management and successful delivery of assigned projects teams for key client accounts
Serve as the primary communication link between the client and laboratory operations
Interpret and communicate technical information to project team while managing project stakeholder requirements
Work with lab operations to initiate, plan and organize, and monitor/control required study activities in accordance with awarded work package
Actively manage the completion of study activities to ensure timeline, financial and quality objectives are met
Create and maintain project tracking tools to ensure all parties are clear on expectations and responsibilities and maintain accountability for all study activities
Drive follow up on all action items assigned to a project team and stakeholders
Manage client expectations- provide client with project updates, project related financial updates, and obtain feedback on implementation of work scope
Take appropriate actions and escalate to appropriate Eurofins and client management as needed if services and projects deviate from expectations
Manage documentation of project communication, including management of protocols, methods, meeting agendas and minutes and other client deliverables
Track financial aspects of projects including FTE utilization, and purchase order and invoice management
Document successes, challenges, and lessons learned throughout project execution
Organize and facilitate client visits and audits. Prepare and present at client meetings as the assigned project manager as appropriate
Support sales efforts in the bid process to gain repeat, and/or new, long-term business as needed
Work seamlessly with Business Development team to onboard opportunities and set projects up for successful execution

Qualifications

The ideal candidate would possess :

Excellent communication skills- with oral and written
Strong organization and attention to detail
Prior project management or customer service experience in a scientific field
Computer skills- Experience utilizing MS Office including MS Project, Excel, or other project organizational tools. Experience utilizing a Laboratory Information Management System (LIMS) is a plus.
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies (GMP knowledge a plus)
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude

Basic Minimum Qualifications :

High school diploma or equivalent; Bachelor's degree in science (Chemistry, Biology, Biochemistry ) Business minor or MBA preferred
Minimum 3 years of project management or customer service experience in a scientific field preferred
Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Position is full-time, Monday - Friday, 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

Excellent full-time benefits including:

Comprehensive medical coverage, dental, and vision options.
Life and disability insurance
401(k) with company match
Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.