Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.

Responsibilities:

1. Client Management:

a. Can be a Key Account Manager (KAM) for 1 or a few clients

b. Direct contact for communication before, during and after projects delivery

2. Project Management:

a. Autonomous management, implementation and coordination of complex research projects

b. Taking clients briefs and writing study proposals

c. Propose appropriate methodologies and research approaches

d. Prepare estimates for ad hoc studies

e. Contribute in negotiating contracts, or specifications, technically, methodologically and financially

f. Ensure that projects meet objectives and are delivered on-time and within budget

g. Ensure that the project work meets agreed quality standards

h. Report writing with storytelling

i. Presentation of results, including relevant recommendations

j. Moderation of some expert panel sessions for training and evaluation purposes

k. Responsible of panel performance: analysis, recommendations, and action plan execution

3. Strategy:

Ensuring that ongoing activities and projects adhere to the company's strategic guidelines

4. Revenue:

Share feedback with managers on clients needs & potential revenue risks

5. People:

a. Close collaboration with the Data Solutions Hub (our in-house data analysis team)

b. Work closely with other members of our sensory and research teams and the fieldwork team

Qualifications

Minimum 3 years of industry experience in market research and/or sensory research
Knowledge of food and/or personal care / OTC pharma products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics
Excellent written and oral communication skills in English and Spanish
Proficiency in MS Office: Word, Excel, PowerPoint, etc
Rigorous, responsive and proactive
Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines