The Servicing Tooling Platform team within the Mitigation Platform squad enables Wise operations to scale in a standardised way through high quality data, Out-of-the-Box backoffice solutions for agents and supporting functions. As a software engineer on this team, you will work on building a scalable and reusable platform that can be used to create efficient operational processes. You will work closely with cross-functional teams to ensure the smooth operation of our tooling platform, contributing to the overall success of our organisation.

Our main vision points are:

We standardise and enable Servicing Operational processes via common abstractions and out of the box solutions, reliable data and backoffice tools
We enable the quickest technical solution for product teams building manual work tooling with a wide range of use cases to accommodate the various needs of operational teams
We offer platform-level support for any core and custom problems within our service, along with easy guides for implementation, troubleshooting and analysis
We ensure our service stability doesn’t stand on the way of operational effectiveness and that the services themselves are secure and scalable, all while supporting the deprecation of legacy back-office tooling

What does it take?

Great communication skills and the ability to articulate complex, technical concepts to non-technical audiences
Ability to work independently while also being a good team player. Your work will frequently involve cross-team collaboration.
Ability to break down complex projects into incremental milestones that deliver customer value
Following best coding practices, code reviews and open feedback
Having data and API design in the centre of your decisions
Ability to build iteratively new capabilities on top of legacy systems, so they are eventually decommissioned

Is that you?

Strong experience working with Java, Spring framework, asynchronous message queues and have worked with microservices architecture – this is essential
Comfortable working on big challenges and taking full ownership of the customer journey
…but don’t worry we don’t expect you to know everything!
Experience building and designing scalable and performing systems and APIs
Comfortable with SQL databases, optimisation and transaction
A passion for international finance, foreign exchange and payment systems

Why Join Us?

- You’ll work in a friendly, fast-paced fintech startup where ownership and collaboration are valued.

- You’ll tackle challenging technical problems and have the autonomy to propose and implement solutions.

- You’ll be part of a team that cares about stability, scalability, and innovation, while embracing rapid iteration and continuous learning.

- You’ll have the opportunity to make a real impact on our customers’ lives by improving how they interact with our product.

If you’re excited about solving complex problems, driving technical excellence, and working in a team that values ownership and collaboration, we’d love to hear from you. Let’s build something amazing together!

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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